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Play Station

We've got a range of useful content to help you get the most out of your PlayStation. As well as a range of Guides, product manuals and Frequently Asked Questions, you can access the official PlayStation Forums and ask the community for help. Select the product you'd like help with to get started.

Nintendo

If you're having problems with your Nintendo product, you've come to the right place. As the home of Nintendo's official support and repair service, this site has the answers you're looking for

X-Box

Getting your Xbox 360 console or Kinect sensor serviced is easy. Follow the procedure in this article to get your Xbox product serviced and get back in the game.

Wii

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YLOD - £40 
(Yellow Light Of Death) - This is a very common problem which occurs when the system overheats and no longer powers on. If you turn on the console, and see a yellow light flash, followed by 3 quick beeps and then flashing red light (and the console shuts down), you have the YLOD error. 

Laser Problems - £50 (+) 
If your PS3 / PS4 is no longer loading games, you may need to have a new blu-ray laser fitted.

After time, the laser in your PS3 becomes weak and therefore unable to read information from your

game discs.When you insert a game into your console and it fails to load, the chances are you need a

new laser. 

Jammed Disc Mechanism - £30 - £60 
If you cannot insert your game into your PS3 / PS4, or one of your games is stuck inside your

console and you cannot eject it, then it is very likely you have jammed blu-ray drive mechanism. 

No Picture/Sound - £50 (+) 
A blank screen can sometimes be fixed by holding down the power button for a few seconds to switch

between AV and HDMI outputs. If however, this does not work, then you may have a faulty GPU

(Graphics Processing Unit) chip. If there is no sound, it may be as a result of a loose connection

or a problem with components on the motherboard. 

Power Problems - £40 - £60 
Your PS3 / PS4 doesn't switch on at all, or shuts off unexpectedly, it sounds like you have

a problem with your PS3 / PS4 power supply box. This problem is very rare but can still be repaired. 

Noisy PS3 / PS4 - £30 (+) 
Your PS3 / PS4 is very loud when you turn it on or it gets really loud during gameplay, it is because

the system is very hot and the internal fan is working at optimal speed to cool your system down. 

Other PS3 / PS4 Errors and Problems 
There may be some errors with your PS3 / PS4 games console which haven't been listed above. If this is the case,

please contact us and let us know. 

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